Cooper & Cooper Mental Health Group, PLLC
Doing business as River Valley Therapy Co.

Effective Date: 12/12/25

This Notice of Privacy Practices describes how your protected health information may be used and disclosed and how you can access this information. Please review it carefully.

Our Commitment to Your Privacy

River Valley Therapy Co. is committed to protecting the privacy and confidentiality of your health information. We are required by law to maintain the privacy of your protected health information and to provide you with this Notice explaining our legal duties and privacy practices.

Protected health information includes any information that identifies you and relates to your mental health care, treatment, or payment for services.

How We May Use and Disclose Your Information

We may use or disclose your protected health information for the following purposes.

Treatment
We may use your information to provide, coordinate, or manage your mental health care. This may include consultation with other providers involved in your care when clinically appropriate and authorized.

Payment
We may use and disclose information to bill and collect payment for services. This may include communication with insurance companies, billing services, or third-party payors.

Health Care Operations
We may use information for practice operations, including quality assurance, training, supervision, scheduling, documentation, and administrative support.

Business Associates
We use third-party service providers who help operate our practice, including our electronic health record system, SimplePractice. These providers are legally required to safeguard your information and may only use it as permitted by law.

Required by Law
We may disclose information when required to do so by federal or state law.

Public Safety and Legal Obligations
We may disclose information when necessary to protect you or others from serious harm, including suspected abuse or neglect, threats of harm to self or others, or as ordered by a court of law.

Uses and Disclosures Requiring Your Authorization

Any use or disclosure of your protected health information not described in this notice will require your written authorization. You may revoke an authorization at any time in writing, except to the extent action has already been taken.

Your Rights

You have the right to:

• Request access to your medical record
• Request corrections or amendments to your record
• Request restrictions on certain uses or disclosures
• Request confidential communications
• Receive a paper or electronic copy of this notice
• Receive an accounting of disclosures when applicable
• File a complaint if you believe your privacy rights have been violated

You will not be retaliated against for filing a complaint.

Complaints may be filed with River Valley Therapy Co. or with the U.S. Department of Health and Human Services Office for Civil Rights.

Our Responsibilities

We are required by law to:

• Maintain the privacy of your protected health information
• Provide you with this Notice of Privacy Practices
• Follow the terms of the notice currently in effect
• Notify you following a breach of unsecured protected health information

Changes to This Notice

We reserve the right to change this Notice of Privacy Practices at any time. Any changes will apply to all information we maintain. Updated notices will be available upon request and posted on our website.

Contact Information

If you have questions about this notice or wish to exercise your privacy rights, please contact:

River Valley Therapy Co.
Cooper and Cooper Mental Health Group PLLC
PO Box 1337
Greenwood, AR 72936
P: (479) 551-8420
F: (501) 426-8270
www.RVTherapyCo.com
Admin@RVTherapyCo.com