TERMS OF USE

Cooper & Cooper Mental Health Group, PLLC
Doing business as River Valley Therapy Co.

Effective Date: 12/12/25

Welcome to the website of River Valley Therapy Co., a d b a of Cooper and Cooper Mental Health Group PLLC. By accessing or using this website, you agree to the following Terms of Use. Please read them carefully.

If you do not agree with these terms, please do not use this website.

Purpose of This Website

This website is provided for general informational purposes only. The content on this site is not intended to be medical, psychological, or mental health advice, nor does it establish a therapist-client relationship.

Use of this website does not substitute for professional mental health care.

No Therapeutic Relationship

Viewing this website, submitting a contact form, sending an email, or scheduling an appointment request does not create a therapist-client relationship.

A therapeutic relationship is established only after:

• Completion of intake documentation
• Informed consent is signed
• Services are formally initiated by the practice

Emergency and Crisis Disclaimer

River Valley Therapy Co. does not provide emergency services through this website, email, or voicemail.

If you are experiencing a mental health emergency or are in immediate danger, call 911 or go to the nearest emergency room.

For crisis support, contact the Suicide and Crisis Lifeline by calling or texting 988.

988lifeline

Use of Website Content

All content on this website, including text, graphics, logos, and written materials, is the property of River Valley Therapy Co. and may not be copied, reproduced, or distributed without written permission.

Website content may not be used for commercial purposes without express authorization.

User Responsibilities

By using this website, you agree:

• not to misuse or interfere with website functionality
• not to submit false or misleading information
• not to attempt unauthorized access to systems or data
• not to use the site for unlawful purposes

Third Party Services and Links

This website may contain links to third-party platforms, including scheduling, telehealth, payment processing, or electronic communication systems such as SimplePractice.

River Valley Therapy Co. is not responsible for the content, privacy practices, or security of third-party websites. Use of those services is subject to their own terms and privacy policies.

Electronic Communication

Electronic communication through this website, including the client contact form and email, is intended for general inquiries only. While we take reasonable steps to protect information, standard email and website contact forms may not be fully secure. Please do not submit sensitive personal, medical, or confidential clinical information through this website.

River Valley Therapy Co. uses HIPAA-compliant systems to support secure communication once services begin. Clinical communication, documents, scheduling, and billing are conducted through the secure client portal provided by SimplePractice, which uses encryption and access controls designed to protect protected health information.

Fax communication is handled through a HIPAA-compliant electronic fax service, SRFax, which uses encrypted transmission and secure storage in accordance with applicable privacy standards.

By contacting River Valley Therapy Co. electronically, you acknowledge and accept these limitations and agree to use secure portals for clinical communication once care is established.

Limitation of Liability

River Valley Therapy Co. is not liable for any damages arising from the use or inability to use this website, including but not limited to indirect, incidental, or consequential damages.

Use of this website is at your own risk.

Indemnification

By using this website, you agree to indemnify and hold harmless River Valley Therapy Co., its owners, clinicians, contractors, and affiliates from any claims arising from misuse of the website or violation of these Terms of Use.

Changes to These Terms

River Valley Therapy Co. reserves the right to update or modify these Terms of Use at any time. Changes will be effective immediately upon posting.

Continued use of the website constitutes acceptance of revised terms.

Governing Law

These Terms of Use are governed by the laws of the State of Arkansas.

Contact Information

River Valley Therapy Co.
Cooper and Cooper Mental Health Group PLLC
PO Box 1337
Greenwood, AR 72936
P: (479) 551-8420
F: (501) 426-8270
www.RVTherapyCo.com
Admin@RVTherapyCo.com